PRIVACY POLICY

1. Acquisition of Personal Information

The Company acquires the following personal information directly from individuals or indirectly through third parties:

• Personal information of guests (the “Guests”) obtained in connection with applications for admission tickets, spa tickets, and other products and services for “JUNGLIA OKINAWA” and “SPA JUNGLIA” (collectively, the “Attraction Facilities”), which are operated or planned to be operated by the Company:

  1. Contact information and other information provided by Guests in connection with their use of the Attraction Facilities, name, email address, telephone number, address, date of birth, gender, and other information; and
  2. Other information entered or provided by Guests.

• Personal information of Guests obtained in connection with the operation of the online ticketing service operated by the Company on the official websites of the Attraction Facilities (the “Official Ticket Service”) and the official website and official application (the “Official Website and App”):

  1. Contact information and other information provided by Guests in connection with their use of the Attraction Facilities, name, email address, telephone number, address, date of birth, gender, and other information;
  2. Guest account information relating to the Official Ticket Service or the Official Website and App, User ID and other account information, login password, and other information;
  3. Usage history relating to the Official Ticket Service and the Official Website and App, including login history, purchase history, and browsing history; and
  4. Other information entered or provided by Guests.
• Information provided by Guests visiting the Attraction Facilities:
  Name, email address, telephone number, address, date of birth, gender, and other information entered or provided by Guests

• Personal information obtained in connection with recruitment activities and human resources management:

  1. Information obtained in connection with recruitment activities
     Name, contact information (including email address), employment history, and other information necessary for the recruitment and screening process; and
  2. Employee information obtained in connection with human resources management
     Name, address, contact information (including email address and telephone number), bank account information, and other information necessary for payroll and labor management.
• Personal information obtained from business partners involved in the preparation for the opening or operation of the Attraction Facilities:
  Name, employer, department, position, contact information (including email address, telephone number, and fax number), and other information.

2. Purposes of Use of Personal Information

Except as otherwise permitted by applicable laws and regulations, the Company uses personal information only for the following purposes and within the scope of purposes separately notified or publicly disclosed.

• Guest information obtained in connection with the operation of the Attraction Facilities and the provision of products and services

  1. Provision of products and services at the Attraction Facilities:

     • Responding to inquiries, consultations, and complaints regarding the Attraction Facilities, including inquiries made to the Guest Contact Center and Guest Relations, contacting Guests, providing information, delivery and other Guest support services regarding repairs, lost property, and other matters; and
     • Conducting identity verification necessary for the operation of the Attraction Facilities, and responding to inquiries and requests based on applicable laws and regulations.

  2. Provision of services through the Official Ticket Service and the Official Website and App:

     • Selling and delivering tickets requested by Guests, providing the Official Ticket Service and providing information regarding related services;
     • Providing support to users of the Official Ticket Service and the Official Website and App;
     • Sending communications relating to the Official Ticket Service and the Official Website and App; and
     • Providing other services related to or ancillary to the Official Ticket Service, or the Official Website and App.

  3. Measures necessary for the safe operation of the Attraction Facilities, the Official Ticket Service, and the Official Website and App:

     • Ensuring the safety of Guests and staff and the safe management of the Attraction Facilities and their equipment;
     • Providing Guest-related services, including contacting Guests and providing first aid, as necessary for the operation of the Attraction Facilities; and
     • Conducting identity verification and responding to inquiries based on applicable laws and regulations as necessary for the operation of the Attraction Facilities, the Official Ticket Service, and the Official Website and App
  4. Improving the products and services provided at the Attraction Facilities, through the Official Ticket Service, and through the Official Website and App, and developing and evaluating new products and services.

  5. Advertising, promotion, and provision of information regarding products and services offered by the Attraction Facilities, the Company, and the Company’s partners:

     • Sending survey emails to obtain feedback regarding the Attraction Facilities;
     • Conducting marketing activities relating to the Attraction Facilities and creating statistical data for such activities;
     • Providing information through the Official Website and the App, and third-party websites regarding products, services, events, campaigns, and other offerings of the Attraction Facilities, the Company, and the Company’s partners, and sending related emails;
     • Providing information through the Official Website and the App, and third-party websites regarding products, services, events, campaigns, and other offerings of the Attraction Facilities, the Company, and the Company’s partners based on Guests’ interests and preferences, and sending related emails;
     • Providing information regarding the Company’s activities, including sending greeting cards, New Year’s cards, and similar communications; and
     • Providing Guests’ personal information to advertising-related businesses and other entities for advertising, promotional, and informational purposes.

• Information obtained in connection with recruitment activities and human resources management

  • Providing information regarding recruitment by the Company and accepting applications and inquiries;
  • Conducting compliance checks, including background checks, reference checks, and checks for relationships with antisocial forces, in order to ensure compliance with applicable laws and regulations and fulfill the Company’s duty of care with respect to safety;
  • Conducting human resources management and training following employment by the Company; and
  • Other purposes incidental to the Company’s recruitment activities and human resources management.

• Information obtained from business partners in connection with the preparation for the opening or operation of the Attraction Facilities

  • Negotiating, entering into, and performing contracts relating to transactions for the preparation for the opening or operation of the Attraction Facilities; and
  • Conducting background checks, reference checks, and compliance checks on business partners, including checks for relationships with antisocial forces, in order to ensure compliance with applicable laws and regulations and fulfill the Company’s duty of care with respect to safety.

3. Acquisition of Personal-Related Information

The Company may obtain the following personal-related information from third parties and use such information after linking it with personal information held by the Company. In such cases, the Company will treat such information as personal information and handle it appropriately within the scope of the purposes of use set forth in Section 2, “Purposes of Use of Personal Information.”

• Guests’ browsing history on the Official Website and App collected through cookies, device identifiers, and similar technologies;
• Guests’ usage history on the Official Website and App, and third-party websites collected through advertising identifiers and similar technologies; and
• Other information necessary to provide advertisements and similar content tailored to Guests’ interests and preferences.

4. Management of Personal Data

The Company will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal data. In addition, to ensure the secure management of personal data, the Company will exercise necessary and appropriate supervision over its employees and, where the Company outsources all or part of the handling of personal data to external contractors, will exercise necessary and appropriate supervision over such contractors.

5. Provision of Personal Data to Third Parties

• The Company will provide personal information received from Guests to Katana Force LLC, the licensor of the system necessary to provide the Official Ticket Service, and Guests hereby consent to such provision. For details regarding the handling of personal information by Katana Force LLC, please refer to Katana Force LLC’s Privacy Policy.

• In order to analyze Guests’ browsing and usage history on the Official Ticket Service, the Official Website and App, and third-party platforms, and to provide services, products, and advertisements tailored to Guests’ interests and preferences, the Company will provide Guests’ personal information to advertising-related businesses, including the following:

  Google Customer Match

  Privacy Policy

  Meta Custom Audiences

  Privacy Policy

  X Custom Audiences

  Privacy Policy

  LINE Audience Data Usage Feature

  Privacy Policy

  Yahoo Audience List Feature

  Privacy Policy

  TikTok Ads

  Privacy Policy

• Except as provided in the preceding paragraphs, the Company will not provide personal data to third parties without the individual’s prior consent, unless such provision is required or permitted by applicable laws and regulations.

6. Provision of Personal Data to Third Parties Located Overseas

The Company may provide personal data to third parties located in foreign countries (meaning countries or regions outside Japan). Such third parties will use the personal data within the scope of the purposes set forth in Section 5, “Provision of Personal Data to Third Parties.”

• Name of the foreign country
  United States of America
  State of California

• Information regarding the system for the protection of personal information in the relevant foreign country, obtained through appropriate and reasonable means
  Please refer to the “Survey on Systems for the Protection of Personal Information in Foreign Countries” posted on the official website of the Personal Information Protection Commission.

• Information regarding the measures taken by the relevant third party to protect personal information
  The third party receiving the personal information complies with the applicable system for the protection of personal information in the relevant foreign country.

7. Joint Use

The Company may share personal data with the following joint users within the scope of the purposes of use set forth in Section 2, “Purposes of Use of Personal Information.”

• The Company may share contact information, including an individual’s name, address, telephone number, and email address, with its affiliated companies. In such cases, the Company shall serve as the Chief Privacy Officer responsible for the management of personal data.

• The Company will engage in the following joint use of personal data with EVENTIFY Inc., which operates the ticket sales management system “Funity.”

  1. Personal information subject to joint use:
     Name, postal code, address, telephone number, email address, gender, date of birth
  2. Purpose of joint use:
     The purposes of use specified in Section 2, “Purposes of Use of Personal Information,” of Funity’s “Terms and Conditions Regarding the Protection of Personal Information”
  3. Chief Privacy Officer:
     EVENTIFY Inc.

8. Requests for Notification, Disclosure, Correction, Suspension of Use, etc. Regarding Personal Data

With respect to personal data held by the Company, if an individual submits a request concerning any of the following matters, the Company will verify the identity of the individual or their authorized representative and respond in accordance with the Personal Information Protection Act and other applicable laws and regulations:

• Notification of the purposes of use;
• Disclosure of personal data held by the Company that identifies the individual;
• Correction, addition, or deletion of personal data held by the Company that identifies the individual; and
• Suspension of use, deletion, or suspension of provision to third parties.

9. Contact Information

For inquiries regarding this Policy or the Company’s handling of personal data, please contact the following.

Contact Information:

privacy@japan-entertainment.co.jp

10. Changes to This Policy

The Company may amend this Policy as necessary.
Any changes to this Policy will be posted on this website.

11. Company Address and Representative

Address:

1-19-24 Oonaka, Nago City, Okinawa Prefecture

Representative:

Takeshi Kato

12. Use of External Services

The Company uses Google Analytics, provided by Google, to improve the quality of this website.

Google Analytics uses cookies to collect and analyze access logs without including information that directly identifies individuals.

For information regarding how Google Analytics collects and processes data, please refer to the Google Analytics Terms of Service and Google’s Policies and Terms.

If you wish to opt out of the collection and analysis of access logs, please use the Google Analytics Opt-out Add-on.